We try our best to make the process as convenient as possible from the moment you contact us to event completion. Flexibility and accommodating your unique needs are always an option, but below is the general process a typical event would go through.
Step 1: Contact us by phone or email.
Once you contact us, we can begin discussing your event and needs, and if necessary we can come to you so you can see our products in person- free of charge! Whether we meet in your home, your venue, or a starbucks, it's completely up to you.
Step 2: Contract and payment.
Once all details have been decided then we sign a simple contract protecting both parties. At the time of signing, 50% of the final payment is required.
Step 3: Delivery.
Delivery date is arranged together, and we will drop off all supplies with a list so that you can keep track of the items you've received. Delivery is $25 flat rate, but you can pick up for free from Bellevue or Mill Creek. If your event is located somewhere outside of the general Seattle region, we can still deliver but for an additional fee.
Step 4: Pick up.
Pick up time and date are also arranged together. All we ask is that all items are back in their boxes, but they do not need to be clean or folded.